Ad99's Terms and Conditions — Please read before use

To use the ad99 platform, you must meet the following requirements. If any of these conditions are not met, you will not be able to create an account or play on ad99.

• You must be 18 years of age or older.
• You may not register from any country or region where online gaming is prohibited by law.
• You must be of sound mind and capable of making your own decisions.
• Each individual may hold only one account.

By creating an account, you confirm that you have read and agreed to these Terms & Conditions. Please read this page in full before registering.

You must provide accurate and truthful information when registering on ad99. Accounts created with false details may be closed at any time.

• You must provide your correct name, mobile number, and email address.
• Only one account can be registered per mobile number.
• The KYC (Know Your Customer) verification process may require a copy of your national ID card or passport.
• Identity verification is mandatory before any withdrawal.
• Keeping your account password secure is entirely your responsibility.

Ad99 may request documentation for additional verification at any time. Failure to provide documents promptly may result in temporary account suspension.

Ad99 supports a variety of payment methods including Mobile Banking, Nagad, Rocket, and USDT. Deposit and withdrawal guidelines are outlined below.

• The minimum deposit amount is BDT 500 and the minimum withdrawal amount is BDT 1,000.
• Deposits are typically credited to your account within 5-15 minutes.
• Withdrawal requests are typically processed within 30 minutes to 24 hours.
• Withdrawals can only be made to the same payment account used for the deposit.
• Large withdrawal requests may be held until your account has been fully verified.
• Any suspicious transactions are reviewed as part of our anti-money laundering measures.

All ad99 bonuses and promotions come with their own terms that must be read before accepting. Claiming a bonus means you agree to the associated conditions.

• The welcome bonus applies to first-time deposits only.
• The specified wagering requirement must be met before withdrawing bonus funds (typically 10–30x).
• Certain games may have betting restrictions while a bonus is active.
• Attempting to claim bonuses through multiple accounts will result in all associated accounts being closed.
• Each promotion has a set validity period. Once it expires, the bonus is automatically cancelled.
• Ad99 reserves the right to modify or cancel any bonus at any time.

All games on ad99 are powered by RNG (Random Number Generator) technology and audited by independent third parties, ensuring every game result is entirely random and unbiased.

• The RTP (Return to Player) for each game is listed on its respective game page.
• If a technical error renders the outcome of any game round inconclusive, ad99 reserves the right to void that round.
• If your internet connection drops during a game, the result of that round is saved on our servers.
• In Live Casino games, the dealer's decision is final.
• If a match is abandoned in Sports Betting, the wager will be refunded.

The following activities are strictly prohibited to maintain the integrity of the ad99 platform. Any violation will result in permanent account closure.

• Creating multiple accounts or using another person's account.
• Operating multiple accounts strategically to exploit bonus offers.
• Hacking the game system, using bots, or playing with the aid of artificial intelligence.
• Money laundering or transactions involving illegal funds.
• Harassing or threatening other players or support staff.
• Submitting false or forged documents.
• Deliberately exploiting game vulnerabilities or bugs.

Ad99 takes the protection of your personal data very seriously. Our full privacy policy is available in detail on a separate page.

• Your personal information is protected with SSL encryption.
• Your information is never sold or shared with third parties.
• Information may be disclosed to authorities only when required by law.
• Cookie policy and tracking practices are communicated separately.

Ad99 believes gaming should be purely for entertainment. We provide a range of tools and support to help prevent problem gambling.

• Players can set their own daily, weekly, or monthly budget limits.
• A Cooling-Off period or Self-Exclusion request can be submitted at any time.
• If signs of gaming addiction are detected, our support team will actively provide assistance.
• Access is strictly prohibited for anyone under 18.

Ad99 reserves the right to temporarily or permanently close any account under the following circumstances.

• Violation of any provision of these Terms & Conditions.
• Evidence of fraud, deception, or illegal activity.
• If age or identity verification fails.
• Extended inactivity (more than 12 months).
• Account closure at the player's own request.

Ad99 reserves the right to update these Terms & Conditions, in part or in full, at any time. Any changes will be communicated via a notice on the website.

• At least 7 days' notice will be given before any major changes.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• The date of the latest update will be shown at the top of this page.

If you have any questions or concerns, please contact our support team. We're always here to help.